Which IT Services Your Business Must Have?

IT Services

It’s often believed that only medium to large businesses need managed IT solutions in Cleveland. Considering how they provide access to IT tools and equipment at a more affordable cost, they’re just as important to small businesses.

Network Support

All businesses require online access to some extent. Managed network support lets you enjoy such tech at a fraction of the cost of setting up an internal system.

  • The service sets up and manages local area networks, designs and implements wide area networks, installs advanced network security protocols when requested, and monitors network performance and optimization.
  • A well-managed network enables organizations with multiple sites to communicate and collaborate in real time.
  • Depending on the system employed, the network is not only set up correctly but actively monitored to detect potential attacks and prevent downtime.

Managed IT Services

With IT and tech needs outsourced to professionals, in-house staff can focus on their main responsibilities.

  • Managed providers help ensure a robust IT infrastructure, handling everything from insulation to compliance, so you don’t have to.
  • Part of the service is to monitor systems and ensure they’re up and running efficiently at all times.
  • If you don’t need to hire internal IT staff and set up the required infrastructure, you can save money while ensuring strategic business growth.

Cloud Services

If it’s impractical or your budget doesn’t include building in-house servers, using cloud platforms offers a practical and more affordable alternative.

  • Some of the best cloud services offer cloud storage and file sharing, cloud-based CRM solutions, and Software as a Service Applications.
  • Look for platforms that support remote collaboration and centralized management. Depending on the provider and the features in place, these tools will provide you with all the services you need without the high cost of on-premises requirements.

Cybersecurity

While it’s enough to install virus and malware applications, the kind of data and digital assets you have for your business may require stronger online security protection. If you know how much Equifax paid as a settlement for the 2017 data breach, you’ll appreciate the importance of cybersecurity.

  • In addition to firewalls, cybersecurity providers offer encryption protocols, policy enforcement, endpoint monitoring, and other tools that will make your online system impregnable.
  • On top of security protocols, outsourcing also means access to tools and equipment that comply with industry standards.

Other IT services that your business benefits from include IT help desk support, VoIP services, and digital transformation consulting. You may need help navigating the digital landscape through effective digital marketing.

How do you know it’s time to hire a managed service provider?

  • You lack the budget to build an internal department, or you need to reduce costs.
  • You’re struggling to meet deadlines or client expectations due to the lack of appropriate tools and systems.
  • You keep encountering the same problem, which indicates your internal team failed to find the best solution.
  • Customer service is compromised due to the lack of skills and equipment to better handle client requests, calls, queries, and complaints.

Deciding to outsource or hire managed services takes careful consideration. This is especially true if you run a small business with limited capital. Why not start with one or two managed services that can help your business move forward and grow? Liberty Center One has been helping Cleveland businesses leverage IT services. Let them help you, too.