VoIP has been accepted and welcomed by all industries and businesses over the world. It is a system in which we make phone calls through the internet with help of a software. The beauty of VoIP is that it is not limited to calls only. You can use it to send text messages, emails, and make video calls. VoIP phone system converts audio impulses into data transferred via a broadband system, which is what makes it so unique.
Quality of VoIP Phone System
The quality of VoIP has surpassed traditional landlines as it provides crystal clear HD voice quality. In addition to this, the employees can use it with their cell phones as well. It allows them to keep track of their office communication stuff separately. After the COVID outbreak, employees can also work from home with the help of this system. Working through the internet is much easier as it is cloud PBX and doesn’t need special equipment. Your employees don’t need a specific place like the landline system of traditional offices.
There are many potential benefits of switching to a VoIP system. Let’s look at some of the ways making this change can reduce costs and time investment while increasing productivity.
- Low Cost On Each Call
The cost of using VoIP phones is much cheaper than using traditional phones. It makes them the obvious choice for businesses who have to deal with international clients. Making a call over a traditional phone line means that two callers are communicating through wire lines. Talking through landlines is very expensive, since only so many lines can be installed. On the other hand, VoIP is much cheaper as it uses the internet to transfer data. It makes local and international calls much cheaper and cost friendly.
- Completely Portable Device
The convenience and comfort offered by the VoIP system can benefit businesses a lot. With any broadband connection, you can log in to your VoIP phone, and start using it. No matter where you are, as long as you have internet access, you shouldn’t have problem in terms of connection. The VoIP system can also be accessed by email or while traveling, making it portable. All you need to do is to pick up your handset or IP office phone and you can contact staff or clients easily.
- Multiple Calls Features
VoIP is more than just a phone system. Using VoIP, you can get more information than traditional voice calls. The versatility and multi-functional capabilities allow users to simultaneously use multiple multitasking tools for better communication. Suppose you are giving a call back to someone. While you wait, you can read the transcribed voicemail in your inbox to find out the reason for the call.
At the same time, you only need to click a button or touch the screen to forward important voice messages. VoIP also offers many automated features that other office phone systems do not have. It includes advanced call forwarding, smart call answering, automatic assistance, call monitoring and recording, office roaming, conference bridge, etc.
- Better Scalability and Flexibility
With a VoIP system, you can still use traditional phones and VoIP converters or VoIP phone adapters. The VoIP converter looks like a USB flash drive and you can easily connect it to any computer. The VoIP converter will detect the signals sent from traditional phones or analog phones. It then converts those signals into digital data that can be routed over the Internet.
The computer must be turned on for the service to work properly. The VoIP system also allows you to get your own VoIP number. So, no matter where you travel, you can receive calls from the same number.
The Bottom Line:
The majority of small to medium scale businesses agree that using VoIP instead of traditional phone system is better. Cloud PBXalso an advanced office system. Not only does it improve their business communication, but it also reduces the overall cost. VoIP gives businesses a much-needed leeway to improve their customer services. It allows them to do more with little money, which is always a plus.
Consequently, it gives businesses an easy approach when it comes to handling business communication. For this exact reason, more businesses around the world are shifting towards VoIP phone system and using this technology to get ahead of their competitors.